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Unable to redeem free Amazon Alexa Show 10

Purchased the 5G home internet and was told I could choose between a $200 Amazon gift card or an Amazon Alexa Show 10. I have received no promotional link yet. The dealer said I would get a link via email. Any help as to where I might find this promotional link?

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Sweetiepie4285

Promo has a known glitch, I would contact verizon

Verizon_Support

Thanks fo reaching out. We can help with the Amazon Gift Card redemption. Please reply to the following privatye note so we can discuss accout details in a secure channel.

-Deb

Hartzy34

It's my understanding that there was a glitch of some sort and it was going to be worked out today? Where will I see the link for my Amazon Alexa Show 10 when the issue is resolved?

Hartzy34

Clearly this is a complicated process in place so that only a few will finally get to the end and redeem their 'promotional gift'. I've talked to Verizon agents online, in person and on this community. All three have told me there should be a promotional link in my account, just click....still nothing. I don't have a ton of complaints about Verizon, this one has me very frustrated as I have spent far too much time chasing maybe nothing.

Verizon_Support

Hello! We are here to help with your promotion questions. To better assist, I'll be sending a Private Message, please reply to it, so we can get started.

~Maria

Nuttymatey

I'd be surprised if anyone actually is getting the promotion. I put in a complaint with BBB an will be canceling my internet

rokanalawael

i hope you find solution

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