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When i insert my MTN sim, I will be notified Sim card isn't supported ask Verizon if this device can be unlocked.
Please i need solution.
Hello. We are here to help with activation issues. To better assist, I'll be sending a Private Message, please reply to it, so we can get started.
~Maria
I am having the same problem (Sim isn't supported) I have used the phone with my MTN Sim for 5 months now, phone battery was low, turned off to get charge faster, after powering it back on, I received the error message, funny is if I reset the phone, my Sim works perfectly as long I'm not connected to the internet, once my phone is connected to the internet after reset I get the same error message.
Verizon's device unlocking policy states that you must activate and use the device on Verizon for at least 60 days and then it will automatically unlock. From looking up your carrier, you're outside the US, which means you're out of luck. You need to ask for a refund from whomever sold you the phone.
Hate to tell you this, but with MTN not being a US carrier, I suspect what happened is your phone has always been a Verizon phone, but it only recently got blacklisted. Unfortunately, phones do get stolen and then disposed of overseas, but it can take a while for it to appear on all blacklists.
Oh, wow! Dealing with SIM card issues can be frustrating. Our goal is to help you in the best way possible.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
I'm facing same issues kindly resolve my issue
I'm facing same thing kindly resolve my issue
Hello, ak6477665. My apologies to hear you are experiencing issues with activating your SIM Card, but help is here. Please share more details. Where did you get the phone from? Are you listed on the account for the phone's original activation as the Account Owner or the Account Manager?
-Natasha
HEllo Maria i got same problem i bought pixel 8 and try to install new sim card. and it doesnt work
i need help with snew sim card
We can definitely help out with getting your sim card up and running. Were both the sim card and the phone purchased from Verizon directly?
-Meg
Is there any solution
Hello! We're happy to help explore solutions for your device and will send a Private Note to help. We are only able to unlock devices that you purchased from us or an authorized retailer. For devices purchased from 3rd parties, it is recommended you contact the seller and work with them to unlock the device. -James
