New Verizon mobile customer here. Confirmed with both Verizon customer support (sales rep) and a local corporate store employee that I would be eligible for a $200 per line switcher rebate if I decided to swap to from AT&T post paid to Verizon post paid service as long as I ported my existing/legacy AT&T numbers in (within 15 days) of turning up new service.
Purchased three phones with new lines of service in late November (2023). Had the three phones setup with new/temporary Verizon issued phone numbers for about a week while I confirmed mobile cell service was good enough in my area to follow through with porting out and disconnecting my legacy AT&T service.
Around the first week of December, I self initiated the online port out process for all 3 phones well within the 15 day port in period. A couple days after the port ins were complete, I submitted for the switcher rebates. However, recently received a response that I'm not eligible for the switcher rebate. I've read on this support community that others have had similar issues. Requesting similar assistance with getting this resolved.
