We switched to Verizon and one of the deals was to get a free Apple TV device for buying a phone or something I forget details. Like a bunch of other people here I was never able to actually redeem the offer and had to get an agent put and order in for me. But it’s never been shipped out! It’s been 6 weeks for me at this point and no amount of hassling agents can help, they just keep tell me they’re opening tickets and to wait a few days.
Have people actually been getting their device?
The switch to Verizon has been honestly such a hassle, issues redeeming the Apple TV, 200 dollar gift card never showing up for us(an agent was able to help with this eventually thankfully), even getting the discount for for having Fios and Mobile is a hassle and is still not showing up out bills. I thought Verizon would have their act together.
