iPhone Upgrade

mrpre10der

I have been with Verizon for many years. I have never used an upgrade. I have been trying to upgrade to an iPhone 14. I called today for the last time I explained that I’m looking for four iPhone 14s I can’t afford to raise my bill. I want to know why Verizon only takes care of new customers. While waiting forever for the agent to get back to me he came back with his idea of a solution. I just have to pay $1660 for an iPhone 15. I told him numerous times I am looking for a 14. It’s time for me to leave and go to another carrier

Verizon_Support

Hello, mrpre10der. Help is here as your business is very important to us. We love treating all our customers with respect and ensure we answer and resolve your concerns. I see you stated you want to upgrade but ensuring you keep the billing down is a must. We hear you loud and clear. Typically, when you are upgrading to a newer phone, there will be an increase in the billing. If this is not an option, are there any other devices that may better suit your budget needs? https://www.verizon.com/shop/online/free-cell-phones/

-Natasha