Escalation - Customer Care Manager

1bigjoek

I need a Customer Care Manager to contact me immediately regarding numerous failed attempts at resolving and escalating billing issues related to my new account. This has been an absurd process and a monumental waste of time attempting to resolve issues caused by Verizon's online Sales and Promotion Team.

Verizon_Support

I know how frustrated I would feel if I were having continued billing issues after starting a new service, 1bigjoek. While we're not managers here, we are happy to take a look into these billing concerns to help achieve a resolution. Since we will need to be able to view the bill with you, we will need account access. Please be on the lookout for a private message from us to get started.

-Joseph