Lost & stolen phone

Bayberrygreen33

I was recently released from incarceration, and my phone with Verizon was some how reported lost or stolen during that time. Verizon has been giving me the run around every time I call. Does anyone know the best way to go about getting my phone off the black list?

Verizon_Support

Hello, Bayberrygreen33. Thanks so much for this info. We can check on the status of the phone in question. Do you still have an active account with us? Was there any balance still left on the cost of the phone?

-Natasha