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Executviive Leadership Team - HELP

Hello,

How do I contact and get HELP from Executive Leadership team. I want them to review the notes on my account understand the concern, call me and discuss further to resolve the issue.

I have tried reaching out to the executive leadership team via the portal but to no avail.

Thank you

Comments

Verizon_Support

We want you to get the help you need from us. The last thing we want is for you to have any unresolved concerns and we'd love to take a closer look and better help you with any problems you're facing. We're sending you a Private Message so we can better assist.

~Jesse

G81N

Hello Jesse / Natasha,

I have responded to your private messsage. Hope to hear soon from you.

Thank you

Nikunj

G81N

For the awareness of community members, I would like to state that my account is well documented (as confirmed by various Verizon representatives from different departments as well as the Verizon corporate store [3 different stores] representatives). However, despite it being a legitimate request, the company is currently unwilling to honor the documentation in my account.

EBig

I've had a horrendous experience with VZ wireless and will be moving my account, 4 lines and 2 Apple watch lines, to AT&T this week, unless I hear from someone in VZ executive office that reports into Dan Schulman. --Eric B

Verizon_Support

Hello, sorry to hear you had a bad experience. We would hate to lose your business. Let's work together and get this resolved. I have sent you a private message to review your concerns.

-Nikki

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