Messages Deleted Themselves?

jekelenroth

So I'm using my phone, have had it since around Thanksgiving.  I go to check a recently received text messages, and, as the main messages screen opens, the recent one vanishes along with every other text that was previously on my phone.  I now have zero messages of any kind as far as my phone is concerned.  I have a couple questions:

 

1.  How did this happen?

 

2.  Is there any way to retrieve the messages?

 

To clarify, I do not have any limits placed on how many text messages I can have.  I have never cleared existing text messages(there were quite a few of them).  I have never gotten a warning about how much space is remaining on my phone.  

 

If this could be better addressed to another forum, please let me know and I'll repost there as well.

 

Thanks!

RoyB_VZW

Hi Jekelenroth, 

 

Sorry you're having this trouble of your text messages disappearing. To better troubleshoot, I'd like to ask you a couple of questions:

 

1. Do you have an anti-virus app downloaded to your device

2. Have you downloaded any apps that have permission to access your contacts? 

 

I have seen this issue in the past and one of the above has been the culprit. If you have any apps as I have described above, try deleting them and see if this stops your messages from vanishing. Let us know how this works for you!

 

Thanks,