Just received an email that my trade in credit was removed from my account. Need customer service to contact me please
Yes, this has been happening quite a bit it seems. Particularly if you send it in. Or, they will give you the credit and make you pay it down over 40-50 months, effectively locking you into a contract.
We're here to help regarding your concern. Does the email indicate any reason for the removal of the promotional credit? ~Peter