The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned something amazing is on the way!
Just received an email that my trade in credit was removed from my account. Need customer service to contact me please
Yes, this has been happening quite a bit it seems. Particularly if you send it in. Or, they will give you the credit and make you pay it down over 40-50 months, effectively locking you into a contract.
We're here to help regarding your concern. Does the email indicate any reason for the removal of the promotional credit? ~Peter