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I just got Verizon 5G home last month, I have the Email receipt. I was supposed to get a Nintendo Switch and a 200 gift card. I havent received any emails or nothing. How do I claim these?
We want to make sure that you don't miss out on this great deal, we'll be glad to help out. In this case, after 65 days of active service, and having your account in good standing you will be able to claim your Nintendo Switch and gift card as well through your My Verizon account. If you have other questions in the meantime, let us know.
~Freddy
My account originally stated I would be eligible to claim today. Go to account today but the tile is no longer there for either
It's been 65 days. The tile was there a couple weeks ago saying I could claim on may 9th. Today. Now the tile is missing
I have yet to receive any notification that I can redeem the nintendo switch/gift card offer after signing up with internet. The tile for redeeming offer isn't there. Please help.
It’s been over 65 days for me. Called and they escalated it and they were supposed to contact me through email 3-5 business days. Nothing. On the phone now and they are saying I have to wait another month.
b_longmire, we want to make sure you receive the promotions you qualify for. To best assist, we'll be sending a Private Message.
~Izzy
I had to call 3 times but I got it shipped for free when they resolved the issue
