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Can't get PIX msgs

I recently bought a Droid X, and two of my friends tried to send me picture messages today. I could not receive either one of them. One was a Verizon customer, so it isn't other carrier issues. I am far from a techie, so any help in layman's terms would be of great help :smileyhappy: thanks

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bearone21

how were they sent, as email or text? if email, did you setup the account if different fom gmail?

i find it easier to send pics as text messages.

LoydroidX

preppy5 wrote:
I recently bought a Droid X, and two of my friends tried to send me picture messages today. I could not receive either one of them. One was a Verizon customer, so it isn't other carrier issues. I am far from a techie, so any help in layman's terms would be of great help thanks

How is your signal strength...or theirs? Also maybe ask Verizon techs to reset your profile. This was done for me once. I have no idea what the tech was doing...he just said he was resetting my profile.

KellyW_VZW

Hello,

Thank you Community Members for attempting to help another member. It is very much appreciated.

preppy5, please check your private messages for my response.

Thank you.

KellyW@VZWSupport

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