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Verizon Pixel 8a discount

When I called Verizon sales last week she offered me a $300 discount on a Pixel 8a, along with a $55 5G Unlimited plan. Since Verizon didn't have any of the color I wanted they said I could get it at Best Buy and that she would call while I was at the store to work with their sales agent to coordinate the discount price on the phone and set up the new 5G service.
I met a sales person at Best Buy 2 days later and explained what I was trying to to do. He was skeptical of the $300 discount, as it wasn't on their daily "deals" list. When the Verizon agent called, I let her talk to the Best Buy sales person directly.
It all went South from there as she said that she couldn't find that offer.
We got "disconnected" and called Verizon sales. This agent agreed that there was no such deal available for the 8a, but she was eager to sell me a Pixel 8 at a very steep discount. I declined her offer as I was just not in the mood to deal with Verizon. The Best Buy folks were very supportive.
Is this a common thing with Verizon?
Thanks for taking the time to read this.

Comments

Verizon_Support

candlerman, we're truly sorry to read about your experience. We know it's important to receive accurate pricing information, and we always want to provide full transparency, especially when you're purchasing a new device. It is possible that the specific promotion the agent first shared may have expired, or was not available at national retailers. Please tell us, do you still need help with your upgrade? Was the Pixel8a device the only phone you were interested in?

~Izzy

candlerman

Look through my account files to get a more detailed picture. Then we can continue this conversation outside of this public forum. Thanks

Verizon_Support

We'd love to help you. We're sending you a Private Note so we can assist.

~Jesse

candlerman

Where did you send the Private Note?

SynthpopAddict

Click or tap the envelope at the top right for your private messages.

candlerman

Thanks. I just did it. Unfortunately, JESSE from Verizon hasn't sent the Private Note, yet. It's only been a couple hours

Verizon_Support

Your time is valuable to us, and we'd like to help as fast as possible. I'll be sending a Private Message, please reply to it, so we can get started.

~Maria

candlerman

Final report

Verizon customer service representative told me that he could not find any record of the discounted offer as described in my initial posting,

Bottom line is that Verizon will not honor a $300 discount on the ($549 retail) Pixel 8a, but they did offer me a ($699) Pixel 8 for $0.

I don't understand the math: $300 vs. $699. Oh well.

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