DVR records 2 minutes of program, says its still recording and won’t let me delete

ML73

My DVR is recording just 2 minutes of a program. I can’t watch it and when I try to delete it I get a notice saying its still recording, do I really want to cancel.

When I click confirm I get a message saying it can’t delete the program.

My DVR is storing more and more programs of just 2 minutes, and can’t delete them!

How do I delete them?

clem21

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@ML73
wrote:

My DVR is recording just 2 minutes of a program. I can’t watch it and when I try to delete it I get a notice saying its still recording, do I really want to cancel.

When I click confirm I get a message saying it can’t delete the program.

My DVR is storing more and more programs of just 2 minutes, and can’t delete them!

How do I delete them?

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First unplug power for the DVR for at least 3 minutes, then plug it back in and see if the problem is gone. If not try this:

Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues

Also try this:

Main Menu > Customer Support > Top Support Tools > Self Diagnostics