For the last four months we have experienced either dropped calls, calls that can't be accepted/answered and or failed calls while in our home. Occasionally this happens while outside the house as well. I have called Verizon numerous times and as with other customers, nothing gets resolved. We have resorted to asking people to call our land line, thankfully we still have it. In addition, we upgraded our internet service September 2023, all new boxes, router and extender so unless the new equipment supplied is defective, we are at a loss as to what the issue is. Recent calls to Verizon's Automated Customer Service System claims to have found an internet connection problem that they also claim was fixed, after pressing 2 to say it was not fixed, while waiting to speak to a representative, the call dropped.
For the amount of money spent monthly for internet and phone service, you would think that your issues would be addressed and fixed in a reasonable timeframe.
