I opened a prepaid account with Verizon wireless last year. Verizon wireless provided me a new number. When I call my cellphone number doesn't match my name and instead shows someone else's name! For work I need my name and number to show when I call clients. I have been trying to get this resolved for almost 1 year and no one has been able to help me. They have submitted tickets, transfered me to technical support, blocked my calls when I try to follow up and they even stated I need to change my plan from pre-paid to post-pay if I want them to get my number to match my name!!! Calls get transfered to out of the US.
