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$200 Gift Card for online orders

I placed an order online and a $200 verizon gift card offer popped up on my screen. I accepted the offer as well as took a picture or it and video just incase an issue occurred with trying to redeem it. I have talked to representatives and they seem to know nothing about this offer. I've tried everything with no solution

Comments

Verizon_Support

Hello, Kdbenson, we're here to help with your offer! When looking at your order, can you please let us know what services you had ordered? When was your order placed? Was this an order for new service?

-Lauren

Kdbenson

I ordered a Samsung galaxy s24 ultra and my order was placed on August 1st and yes it was for new service

Verizon_Support

Thank you for the information. Have you received the confirmation email with steps to redeem your offer?

~Maria

Kdbenson

No, I haven't received anything. I have talked to representatives and still nothing. I also took a screenshot and a video of the offer when I accepted it

LaurenW1

I placed an order on Labor Day and have been on the phone with Verizon and an having the same issue.

Verizon_Support

Happy Friday! Being on top of your service is crucial, especially if you are managing your offers. Verizon is here to help.

Please tell us more, what exactly is going on with your promotion?

~Gilbert

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