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NFL Sunday Ticket not working

NFL Sunday Ticket not working. Purchased a new phone to get this perk. Redeemed from my email. Clicked on the tile, entered the information. Verizon lists NFL Sunday Ticket as one of my perks. I called NFL Sunday Ticket and they have no record of my email as having the membership. Does nothing on YouTube app, asks me to pay for NFL Sunday Ticket.

Comments

jariusea

The same. Please call and complain. I had all 3 of my activation fees removed which saved me $105 but still not working a week later so it looks like I’ll miss week 2 also smh. This is feeling like false advertising.

Verizon_Support

What a dilemma jariusea! We do not want to stand in the way of you catching all the action on NFL Sunday Ticket. We can take a fresh look here to get answers on the promotional offer and redemption. Please reply to the private message that will follow and we will get down business with account specific details.

-Deb

Ladah240

Ok, so how about getting our activation fees refunded? We STILL don’t have it through the promotion as promised.

Verizon_Support

We are sorry to read you're having issues with your promotion. Could you tell us what issues you've had with the redemption?

~Freddy

j0gus

I just experienced the same issue as the original poster. What do I need to do to get this fixed?

Verizon_Support

We're sorry to read that you're having issues with your NFL Sunday Ticket. Were you able to redeem the offer on our site? ~Peter

j0gus

No, I was not able to redeem the offer.

Verizon_Support

Thanks for letting us know, j0gus. So we can better assist, we will be reaching out via Private Message.

-Lauren

BAM7

I also have nfl Sunday ticket included with my plan and it says enrolled but still not able to access and watch. Very disappointed.

Verizon_Support

Thanks for letting us know you're having trouble accessing the NFL Sunday Ticket. Can you please share the process you took to set it up, so we can sort where there's somehting missing?

-Melissa

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