Hi, I buy new iPad in my local store, but I can't connected eSim. I found out that my iPad is blacklisted by Verizon. Could you help me?
thedenfire, we know it's important to be able to use your device, and we're here to help. In what store did you purchase your new iPad? To clarify, was this a Verizon store?
~Izzy
No, it wasn't a verizon store and it wasn't in the USA.
I am not a Verizon customer and do not live where your carrier provides services. Please check my IMEI for reliable information and what should I do. The device was bought honestly and with honestly earned money. I don't understand how this can be... (edited for privacy)
@vzw_customer_support wrote: thedenfire, we know it's important to be able to use your device, and we're here to help. In what store did you purchase your new iPad? To clarify, was this a Verizon store? ~Izzy
I'm sorry if it was not purchased from us. We recommend returning it to the place of purchase. -Joe
