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Delayed Apple Watch Ultra 2 in Black

I spoke with a live agent at 8 am on September 13. I was her first call and placed the order for the Apple Watch Ultra 2 in black titanium. I have received no updates on shipping. My account says that it is time to activate my new watch. Why the delay?

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Verizon_Support

@haidemenosj
wrote: I spoke with a live agent at 8 am on September 13. I was her first call and placed the orde r for the Apple Watch Ultra 2 in black titanium. I have received no updates on shipping. My account says that it is time to activate my new watch. Why the delay?

We know how exciting it is to be expecting a new device and we are here to help with getting you some answers. When you placed your order, can you share with us the anticipated ship date that was received after placing your order? Shipping dates can change based on the available stock versus the amount of orders received for a specific device.

-Andi

haidemenosj

The email confirmation I received says “will receive by 10/42024

haidemenosj

Sorry… It said 10/4/2024

haidemenosj

I guess my larger question is why the watch wasn’t shipped earlier considering that I was the agent’s first caller just before 8 am?

haidemenosj

Good morning.

Could you please provide an update on shipping as my original order confirmation indicates “delivered by 10/4/2024”. Thank you.

Verizon_Support

It is always good to stay on top of your orders. We can take a look at your account if you have any questions. We will be sending a private message to continue.

~Freddy

Jwebster420

I have the same issue with my saying it will be delivered on 10/4, which is tomorrow and it hasn’t shipped yet. Can you help me with my order?

Nuktuk

I am wondering the same thing. I ordered mine back on the 8th of this month and it’s saying expected ship date is 11/01. Is this on back order? Can I get updates for my order?

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