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Still have no shipping for new phones or watches

This post is to see if VZW support will respond… girlfriend and I ordered iPhone 16 Pro 256GB phones and watches 10’s back on the 16th but still have not gottten any shipping notifications. This is not normal when I used to preorder and get the phone the day before the stores got them. Thoughts support?

Comments

Verizon_Support

Hello, being on top of your service is crucial, especially if you are managing your orders. Verizon is here to help.

Sent you a Private Message. Please review at your earliest convenience.

~Gilbert

Lksneed

Did you get any info? Still haven’t gotten anything on mine either.

Verizon_Support

@Lksneed
wrote: Did you get any info? Still haven’t gotten anything on mine either.

We understand how important it is to know when to expect your new devices. Have you received any email updates regarding your order? When you placed your initial order, can you share with us what the anticipated shipping date that was provided? You should anticipate an email regarding tracking details when your order is being prepared to ship out.

-Andi

USMCDad1

I too have not received and update nor shipping information. Really frustrating with the lack of communication from Verizon.

Verizon_Support

Happy Monday! Being on top of your account is important especially if you are managing your order/shipping status. Verizon is here to help.

Send you a Private Message. Please review at your earliest convenience.

~Gilbert

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