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Delayed order

I ordered 4 phones on Saturday and I was told it will be shipped the next day October 6 and the order status says tracking information will be updated soon and when I checked my order status through virtual assistant it’s saying order delayed why please???

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Verizon_Support

Staying on top of your orders is always important. If you still have questions about your order, let us know, and we'll be glad to help out.

~Freddy

Barbarossa915

So when did it ship for you? Mine says delayed too, and i think its because i ordered on christmas?

Verizon_Support

Hello Barbarossa915. You can view the status of your order in the My Verizon app anytime. The holidays are a busy time and there may be delays. If you're still having concerns, I'm sending you a private note were where we can discuss this in more detail. -James

Mirrah27

I'm having this same problem. I order it in the 4th, supposed to be shipped on the 5th currently the 7th & it's still delayed. Virutal assistant is no help.. Can a live person contact me please.

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