I have contacted Verizon support numerous times, for years now, attempting to get an explanation for the extremely slow data speed (worse than a dial-up modem connection) here in Wallowa County Oregon. I've run numerous speed tests over the years, and the download speed is so slow that most of the time websites won't even load. I am a retired network engineer/hospital IT Director. I've tried to reach someone in Network Engineering at Verizon who can explain why this is happening and what the plan is for resolving the issue. I always end up connected to some tier one support tech located off-shore who can barely speak English.
It doesn't matter whether I have 2 bars or 4 bars of signal strength, or whether I'm inside or outside my home. Location doesn't matter either. I can be here at home or hiking on top of the east moraine at the lake (which is very close to the Verizon cell tower) - same slow data speed.
Obviously, Verizon doesn't care at all about their cellular customers here in Wallowa County Oregon. If they did, this issue would have been resolved years ago. I guess my only option is to dump Verizon and move to a different/better provider that actually cares about their customers.
