It has been more than half a year since I bought my mobile phone, and it has not provided me with unlocking service so far. Why didn't Verizon's official website provide me with unlocking, and didn't explain the situation to me? It also asked me to find a store or a third party to unlock it. I found an unlocking platform through the Internet. I didn't think it cost 24 dollars, and You didn't provide me with unlocking, and you asked me to continue to pay $63 as an unlocking fee. I feel cheated. Who will bear the loss? As a communication giant, you Verizon, don't have any responsibility? I hope to provide me with free unlocking services! 353427814767867