Moving a Cable Card from one FIOS home T

MScottC

I am a current FIOS Internet and TV customer in Delaware. I have a TiVo (with lifetime service) along with its cablecard
I am moving to Wappingers Falls, NY, Zipcode 12590, to a 5-year-old house that currently has FIOS internet and TV. I guess that the ONT in the home is about 5 years old.

I called FIOS and was told I would not be able to get a CableCard in the new home. I am wondering, hoping, that someone would know of a tech support hotline number or other resource that would be more helpful than the frontline phone reps in helping me with either moving my current CableCard to New York State or acquiring a new CableCard in NYS.

clem21

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@MScottC
wrote:

I am a current FIOS Internet and TV customer in Delaware. I have a TiVo (with lifetime service) along with its cablecard
I am moving to Wappingers Falls, NY, Zipcode 12590, to a 5-year-old house that currently has FIOS internet and TV. I guess that the ONT in the home is about 5 years old.

I called FIOS and was told I would not be able to get a CableCard in the new home. I am wondering, hoping, that someone would know of a tech support hotline number or other resource that would be more helpful than the frontline phone reps in helping me with either moving my current CableCard to New York State or acquiring a new CableCard in NYS.

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As far as I know, Verizon has dropped all CableCard support. There may be workarounds, but you'd have to search to find them, This is a link to the old CableCard page:

https://www.verizon.com/business/support/equipment-devices-services/fios-tv-equipment/cablecards/#:~:text=Slightly%20larger%20than%20a%20credit%20card%2C%20a%20CableCARD,subscription%20without%20the%20need%20for%20a%20Set-Top%20Box.?msockid=15def2a65c6b6dc7243ce7ff5d8f6c2a

This is the reply I got from support:

Cablecards and DCT700s are not allowed in FiosTV+ homes. They cannot work in VIP (video over IP) homes on NGPON2 or VIP on GPON homes. They will eventually be shutdown on all systems.