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Fios TV Mobile App showing I'm not on my Home network when I am

This morning all my devices running Fios TV Mobile App are showing a pop up window saying "Im not on my home Network so some channels are not available" and I have not changed anything on my Home network or on the devices. I tried restarting the device and app but same message. Anyone else having the same issue?

thanks

Rick

Comments

clem21

@uncertainty
wrote:
This morning all my devices running Fios TV Mobile App are showing a pop up window saying "Im not on my home Network so some channels are not available" and I have not changed anything on my Home network or on the devices. I tried restarting the device and app but same message. Anyone else having the same issue?
thanks
Rick

Try pulling power from the router and the boxes for at least 3 minutes. Then power the router back up, when stable power the boxes back up. If that doesn't work call billing and have them re-authorize your account.

uncertainty

Of course its working FINE once again on my Home Network, did not change anything yet it all works again as normal.

clem21

@uncertainty
wrote:
Of course its working FINE once again on my Home Network, did not change anything yet it all works again as normal.

Not a bad thing..........

gilthoniel

No, it is a bad thing. Why something works or doesn't work should NOT be a mystery.

clem21

There are many mysteries in the world........

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