switched to Verizon back in December and there was a promo running for a $300 gift card. Never Received any type of gift card please help
Hello nvernon17, thank you for recently joining us! I'll be sending you a private message to help you with your Gift card promotion.
-Luis
Same exact problem I’ve also been calling and my account is notated still haven’t received anything
We're here to help with your concern. Is this regarding a new service offer? ~Peter
I have the same problem
Thank you for joining us. We hate to see you are having some trouble with the gift cards. Sending you a Private Message to help.
-Kristen
I also have the same problem. Purchase date: 12/18/2024. Have been told that I would get an email with my gift card. It's been over 2 weeks now.
Rebate: $300.00Verizon Gift Card onUsRedeem by Feb 16, 2025 atm.vzw.com/rebatenotification
Thank you for joining us. We hate to see the email has not yet come. Be on the look out for a Private Message, so we can take a look in to this for you.
Hello,
I submitted the rebate and it said it would be processed around 2/2. It is 2/6 and it is still pending validation since 1/26.
Hi LarissaEglem, apologies for the delay in receiving those giftcards. We're going to send you a private message, so we can gather more information and take a closer look for you. Appreciate your patience in advance. -Red
Hello, it's been over a month since I last checked, and my gift card status is still pending. Can you please help
Hello LarissaEglem, thank you for reaching out! We can definitely help you check the status of your rebate offer. I will be reaching out via PM to better assist you.
Hello, I got an update saying my rebate was not approved. Can you please help? I am not sure why they are not approving the rebate, even though it shows on my receipt when I signed for the service
Hello! Thank you for reaching out to us on this platform. We'll be glad to check on our end. I'll be sending you a Private Message, please reply to it, so we can get started.
~Maria
I am having the same issue. I transfered 2 lines to Verizon from AT&T because of this promotion. I purchased 2 new phones and a qualifying plan. I cant get help from 611 customer service. A friend of mine also transferred a line from at&t the same day to Verizon, purchased a new phone as well, and the same plan as me. She got the promotional gift card email, submitted it, and has already received the egift card. I only switched because of this promotion. How do I get verison to honor their own promotion?!?!?!
We definitely want to help ensure you receive any promotion you qualify for. What is the specific promotion you are trying to claim? What is the exact date you started service?
-Christopher
Same thing. Added home internet to my service in June. Was offered a Amazon gift card. Followed the prompts on the app to process the promotional gift card, now there is no where to even check the status. Tried to a chat with a representative, what a joke. I would have never added home internet and went with someone else if I would have known that they weren't going to make good on their promotional offer.
Hello Vetmedgrl. We know how important it is to receive all the promotions you were promised. Please watch out for a private message from us so we can help track down your gift card. -Sara
