Disappointed 15 + year customer

TimW205

I have been customer since you bought altell . Pay my bill on time. Get new phones. Never complain.

You down grade service in my area. I no. Longer get service where I need. But I'm in contact and my bill continues to go up. It makes no sense.

Companies that usually do this don't last another 4 years. I used to enjoy your service. For a long time. But this is unfortunate

Verizon_Support

Hey, TimW205, thank you for being with us as long as you have. We know how important it is to have reliable service wherever you go, and would be happy to make sure you're getting the best signal. As far as you know, is your phone the only one having trouble? What kind of service (calls, texts, data) are you having trouble with?

-Cait