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$300 rebate near impossible to redeem

I applied for my rebates back on December 4th. Since then I've chatted, messaged, called, etc and always reassured that I would be getting the rebates. The reps kept saying, 1 more week, 2 more weeks, etc. Tomorrow was supposed to be the day I received them but I just got a notification they are "invalid". All the information is valid and at this point I'm starting to think this is all a sham designed to make it near impossible to get the rebate. It honestly feels like something "Nathan for you" would come up with. How the heck do I switch back now that I'm so invested almost 2 months?

Comments

Verizon_Support

Hey DjTrunks, we totally understand your concerns and would love to assist with this issue to ensure you get your rebates. Can you tell me the amount of the rebate and the date you completed the redemption for the rebate?

-Cynthia

DjTrunks

12-4-2024. it was 4 lines, $300 each. I've chatted, called multiple times.

Verizon_Support

Thanks for confirming. Please look out for a private message from us so we can help you take advantage of this promotion.

-Jazzy

Sashabrynn84

Sounds like we all need to start making calls to the FCC - Verizon, this rebate was a HUGE reason I selected you over AT&T. Its difficult to talk to anyone. Then you send a link that goes no where, but it also disconnects the call. This is ridiculous and advertising rebates with no intents to fulfill them is fraud.

Verizon_Support

Sashabrynn84, we never want you to have problems with any promotions, and we definitely want you to get that rebate you've been looking for. We're sending you a Private Message so we can gather more details.

~Jesse

krmr

I have applied for $300 rebate for 4 lines in January. When I called them, they said everything looked good, but i have to wait 8 weeks to receive my rebate cards. After 8 weeks, I got the email saying my rebates are invalid.

Verizon_Support

Let us review the reason the rebae was invalid and would like to take a closer look at your account. I will reach out to you in private to discuss this further.

~Balter

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