How to redeem free Xbox Offer

dcstimler

How do you redeem the free Series X offer? Looking at other posts it looks like I should of received some communication after 14 days, but I never received that. Now I am getting close to my 60 days to redeem the offer and I can't find anything in my account. Thanks

[Deleted User]

Hi @dcstimler
,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you