We lost power briefly the other day. Our program guide disappeared. My husband unplugged router and restarted it after 3 minutes. We still don't have the guide. Please help.
Some questions to help get the ball rolling.
Which model router is present?
Which model STB is present?
Which Fios television service is being subscribed to?
Verizon has a legacy cable television service called "Fios One" and a new streaming-like service called "Fios +".
