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Hello, we want to make sure you receive all the correct offers. We've sent a Private Note. Please meet us there to investigate further.
~Gina
I posted this on 2/22/2025 and a customer support agent contacted me and said they submitted a ticket and to expect an email to claim the tv offer. It is now 3/7/2025 and I have not recieved any emails or updates about the issue.
We'd be more than happy to see if there's any update on the ticket. Please be on the look out for a private message so we can continue to assist.
-Katie
It is now May 4 and I have not heard anything back about the tv offer. I was told to wait one billings cycle since last contact. Even gave it an extra month and still nothing.
Hi, we want to help and make sure you receive all the correct offers. Please meet us in the Private Note we sent to further assist you.
