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Can’t load Max

tcimler63

I have Netflix and Max. I scan the QR code but it just drops to “verifying your account “ and never complete to link my max and VZN account

why?

Comments

Verizon_Support

Hi, @tcimler63 let's work together and make sure you can start using all your perks as soon as possible. Where are you scanning the QR code? Here are the exact steps to take using the My Verizon app, https://www.verizon.com/support/knowledge-base-306090/

~Gina

Verizon_Support

tcimler63, We're just checking in to let you know we're here to help with your service concerns. Please let us know if you still need assistance.
-Art

FrostVortex_88

If Max isn’t loading, try restarting your router or clearing your browser cache. If you’re on a device like a smart TV, check for updates or reinstall the app. It might also be worth checking if Max is experiencing any outages.

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