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On demand picture co ing upin standard definitions

Having issues with on demand picture. The pitcher is coming up in standard definition size. Rebooted, the router rebooted the cable box.What's still having the issue. Regular t v picture shows in high definition standard issues only with the on demand side.

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vdickerson81

Any luck with this? I have the same issue. No help from tech support.

[Deleted User]

Hi vdickerson81,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply, and direct all correspondence concerning your issue to the agents who will be assisting you privately.

Thank you.

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