Droid Incredible HotSpot shows iPad connected, but iPad doesn't connect to internet

jdeb

I recently started experiencing issues with connecting my iPad to the internet via the hotspot connection on my Droid Incredible. It has worked pretty well, until this week. My 3G hotspot tethering screen shows that there is "1 connection", however, my iPad isn't recognizing the wifi connection. Since this issue with my phone, I have been able to connect my iPad with 3 other wifi networks--two were public, one was residential. So, that rules out there being an issue with the iPad's connectivity capability. 

 

My phone's current hotspot security setting is:

WPA2 (AES)

 

 

Is there a DNS # that needs to be included in the wifi preferences screen on my iPad when connecting? Is there an update to the hotspot that I need to download?

 

Please help!

Thanks!

GinaH_VZW

If I understand correctly, your hotspot WiFi network is not displayed on your iPad as an available option? You shouldn't have to add/change any settings if it was working before. Try this from your ipad:

• Reset network settings by selecting Settings > General > Reset > Reset Network Settings. This will reset all network settings, including passwords for other saved WiFi connections.
• Restart the ipad. Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the power button to turn it back on.  

If the hotspot is still not appearing, you can manually add the connection by tapping Settings > Wi-Fi > Other and entering the Wi-Fi network name, security, and password. You can get the WiFi information from your mobile hotspot settings menu.

 

If this doesn't resolve the problem, you can call Apple at 800-275-2273 or troubleshoot here: 

http://support.apple.com/kb/TS3237

Hope this helps