First Responder Discount

Why is it not clear what plans are eligible for the discount? When I try to chat with a Verizon rep it tells me that I need to call. When I attempt to call it will then send me a link to chat? Verizon needs to step up with their customer service and stop with the promotions for adding lines.

Accepted answers

Verizon_Support

We had sent a Private Message to continue the discussion related to your first responder discount. This is specific to your account, so you will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support. -Adrian

All comments

Verizon_Support

I want to first thank you for being a first responder and we want to help make sure you get your discount set up. A private message has been sent so that we can assist and review your account.

-Bryan

SynthpopAddict

I may be wrong, but I'd have thought job-related discounts such as the first responder discount could be applied to any current postpaid plan. The catch is that discounts and promotions aren't stackable, so if you're already receiving some other discount, then you have to pick between one or the other. My opinion only, but I think the reason why there are so many offers out there is because Verizon is trying to find as many ways to suit as many different situations as possible and there is no one size fits all scenario.

Verizon_Support