RCS AND WIFI

Hello,

Has anyone been have an issue with RCS not going through when connected to wifi? RCS seems to be fine when not connected to wifi, but will on wifi it does not send. This happens at home, work, or anywifi i connect to. tried everything and even erasing the phone also ( turning off wifi calling, wifi assist, off and on rcs ). Any ideas would greatly be appreciated.

Accepted answers

Verizon_Support

We had sent a Private Message to continue the discussion related to your RCS issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

All comments

Verizon_Support

Hello tronski013. Thank you for reaching out about the RCS issue. We can look further into this for you. What type of device are you using? -Sara

tronski013

iphone 16 pro max using the latest software 18.5

Verizon_Support

Thank you. Please watch out for a private message from us so we can gather some more information.

-Sara

SynthpopAddict

I'm assuming you've done a network reset. What about updating the carrier settings? The only other thing I can think of right now is an issue with IPv6, but if you're having this problem with every WiFi network...

Verizon_Support