Z Flip 4 Replacement Phone

Question

I received a defective replacement phone through Assurion i n May (now June).  Magnetic sensors do not recognize when phone is closed.   Assuring will not replace defective phone as, apparently,  defective must be reported within 7 days.  It is not as if I am trying to  obtain a new phone for the sake of gettinga new phone,  I just wanted a replacement that works properly.

Verizon_Support · Accepted Answer

Replacement devices issued by Asurion include a 12-month manufacturer's warranty from Asurion. This covers any hardware defects on a replacement device.

To file a claim, you can visit Asurion's site here: https://www.asurion.com/claims/verizon/

You can also contact Asurion directly at 888-881-2622 Mon-Sat 8:00 AM - 6:00 PM CT.

In Florida, coverage for post warranty defects are provided by the Wireless Phone Protection program.

~Izzy