Is there a way to submit a coverage issue in my area? The zipcode is 44040 and according to the coverage map everything is 5G Ultra Wideband. However when driving on HillCreek Lane I consistently lose service and drop calls.
Resolution Update: By partnering with support, we were able to review the network details for the area. If you’re also experiencing issues with signal in a specific location, there’s a few factors that can be in play. There may be an issue with the device. Physical barriers which impact the signals from the network. Being indoors, which can lessen signal penetration. Also, If you are looking to check the status of an existing outage or coverage issue or are looking to update your request please visit verizon.com/CheckStatus.
A good rundown of these factors and our best solutions can be found here: https://www.verizon.com/support/signal-concern-resolution/
If you need any assistance with this or other issues, please contact us for support.
Hey, ivyzel, we know how important it is to know you're getting the best signal wherever you are, and we are here to help! We're sending you a private message to help more.
-Cait
