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Unable to link number

I keep attempting to link my Verizon phone number to my MyVerizon account, but I keep getting the error message “Something went wrong. We are unable to process your request at this time. Please try again later.”

However, I keep getting emails saying my account has been linked when it hasn’t. Just swapped over today and I’m already thinking about returning it and going back to TMobile.

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SynthpopAddict

When you login to My Verizon, is there a message saying "You'll get the Full Account Owner experience when your [something] is active", or does the URL of your login have the word "guest" in it anywhere? If either of these is true, then what happened is you got a guest account instead of an actual account. Despite any messages you may see otherwise, guest accounts can't have anything linked to them. You will need to re-register for an account as if you'd never done it by either trying the "create new account" link in the My Verizon login screen, or possibly this one, which a Verizon CS rep suggested to someone else:

https://secure.verizon.com/accessmanager/public/c/reg/start

Verizon_Support

Hey there James6bailey. We can help. Please try registering your Verizon Phone number online first, creating a seperate username and password. If you are still unable to link your number to MyVerizon, please let us know so we can further assist. -Sara

Verizon_Support

We sent a Private Message to check on your Number Sync and My Verizon Registration issue. This is definitely something specific to your account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

-Alex

Jamesellle768

This side eoh can you tell me why.

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