I’m not sure what’s going on with Verizon lately, but the service has progressively gotten worse. At this point, my phone often doesn’t ring at all when someone calls—it either sends the caller straight to voicemail or doesn’t register the call until hours later. In some cases, I only find out I missed a call because I receive a voicemail with no indication of a missed call beforehand. I’ve reported this issue to Verizon multiple times since it started last year, but it has only gotten worse—especially since February. When I’m home, it feels like a complete dead zone. I often have no bars and have to constantly reboot my phone just to get a signal. After nearly five years with Verizon, I think it may be time to consider other options. I’ve opened countless tickets and no one can ever figure out why it’s happening and I keep doing the same things over with resetting my network settings along with whatever other IT suggestions that Verizon has but nothing has helped.