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This 5g unlimited plan is terrible and the version app is worse I just paid my bill two days ago and my phone is still moving like I didn’t pay it at all this is the most overpriced and over rated cell phone service I ever used and this app isn’t any better .

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Verizon_Support

One of our main goals is to provide reliable service and we are concerned to learn that you are experiencing issues. To better assist you, tell us a little more. Did you move your device to a different room or address? Have you tried to restart your device?

~Maria

Verizon_Support

We had sent a Private Message to continue the discussion related to your signal issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern.

Please contact us if you still need support.

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