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Customer service

Worst customer service I’ve ever experienced, Verizon does not honor there promotions, customer service disconnects u and makes u start over n over again, they lie to you don’t do there job, I’ve wasted n hrs and days with customer service been disrespected by them. The promotions are a joke still have yet to get mine honored. I’ve never seen a company n customers service so horrible in my entire life!

Comments

Verizon_Support

Thank you for bringing this to our attention. That's certainly not the experience we want for you. We're sending you a private message so we can take a closer look and assist further.

-Kristen

Verizon_Support

We had sent a Private Message to continue the discussion related to your gift card issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern.

For anyone having questions about their rebate gift card, you can check on the status of any gift card offer you’ve applied for, by using our ‘Check My Status’ page: https://www.yourdigitalrebatecenter.com/#!/check-my-status

If anyone else is having issues with a gift card offer, please review this helpful FAQ: https://www.verizon.com/support/device-rebate-faqs/

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