My BYOD device has been locked by Verizon

Question

I brought my device to use with my employer’s cell phone plan. With most carriers is as simple as switching out SIM cards. Apparently not the case with Verizon. Trying to give the phone to my daughter to use with AT&T. After a hard reset, and changing the SIM card. I get message to contact Verizon.

Verizon_Support · Accepted Answer

All Verizon devices that meet the requirements, unlock automatically after 60 days. https://www.verizon.com/support/device-unlocking-policy/

Depending on the situation, and how the device was sold, we can assist with general information. In order to discuss specifics, we would need to discuss the information with an authorized party that is listed on the account where the device was purchased.

If any equipment was purchased through a third party vendor and you are experiencing issues, please contact the seller for additional assistance.

~Jesse