Hello,
I have an old phone (iPhone 6) with a physical SIM card and am looking to transfer to another phone iPhone14 and activate at eSIM.
Resolution update: By partnering with support, the issue of activating a different phone number on the account was resolved.
For anyone else that needs to activate a different phone on their line, please take a look at the following link: http://spr.ly/6601AitBT
If you still require assistance or have any questions, please contact us for support. -Dee
Hi, we are happy to help and guide you to set up the new phone. Please meet us in the Private Note sent to continue.
~Gina