I have a billing issue having to do with some credits promised to me. Thanks.
We know this took too long and appreciate you working with us. As of this conversation, everything has been addressed regarding your Verizon Home Internet and billing concerns. Whenever we make necessary corrections, we stress reviewing your MyVerizon account to confirm the correct changes were made. You can visit https://www.verizon.com/support/billing-and-payments/ for more information on viewing changes and future bills.For more information on troubleshooting 5G Home Internet you can visit https://www.verizon.com/support/5g-home-internet/If others are experiencing the same or similar issues, please contact us.
-Katie
Please be on the lookout for a private message so that we can gather some additional information.
-Joe
I am having the same issue, and they continue to give me the run around. Was your issue ever rectified?
