Dear Manager:
I am a new Verizon Fios customer and got installation today. I am confused about my discount. First I enrolled in the paperless and auto payment but seems they did not show up in my account. Second, I try to validate my teacher discount and click the wireless side and sign in to my Verizon account and they validate my identity. Then, I try to use the button on the Fios side but the website report error and ask me reach to local store. I went to local store and they said they only serve wireless customers. I am not sure if all my discount had been applied to my bill? Can you check my discount status since the website keep reporting error on my billing page.
Best regards,
Jesse
