I have over 30 lines and my BYOD discounts fell off after a few months. I don't like Verizon. Impossible to get someone from corporate to assist
Is this a business account or something else? Did you make an changes on the account that might have triggered the discounts to drop off the lines they were assigned to?
No i didnt. Some lines have it some dont. Now that customer serviced is outsourced they are junk
Hello rodneys310 , we want to make sure we help with your BYOD discounts. So we can better assist, we will be reaching out via Private Message. -Dee
Resolution Update: Support partnered with the user to confirm this concern was related to a Business Account. For anyone facing similar issues on a business account, please contact our Business Team directly: https://www.verizon.com/business/support/contact-us/
-Katie
still not resolved. Vzw business customer service is horrible
