Hello,
We received an email about Verizon TV equipment reaching End of Life, but I need clarification on my specific hardware. The set top box in question is a Motorola QIP7100 2, host serial number [redacted].
Could you please confirm:
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The official End of Life (EoL) date for this model.
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Whether service will stop working after that date, or if the box will continue to function with limited support.
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Any replacement or upgrade requirements if EoL has been reached.
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The process to schedule a request for a replacement box, if one is needed (e.g., through customer support, online request form, or in-store).
Thank you for your assistance.
