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Extremely poor Verizon signal vs AT&T & T Mobile

tuffram1996

Hello everyone, I’m curious if anyone has had success getting Verizon to address extremely poor cell signal in a highly populated area. Where I live, Verizon service is basically nonexistent, while AT&T and even T-Mobile have very strong coverage.
I’ve attached speed tests from all three carriers, and Verizon is severely underperforming compared to AT&T and T-Mobile—T-Mobile actually has the best signal in my area.

Comments

SynthpopAddict

Hi, has your service always been like this, or did it only start recently? If your speeds were faster sometime in the past, it's possible your account needs to be reprovisioned so your devices know to use all the available spectrum.

Data speeds vary depending on what service plan you're on. I'm assuming the speed tests from the other 2 carriers are other people's devices. Cell phone service is often like many other things in life where you get what you pay for. If the other people are on top-tier plans, they will get the best service, but cheaper plans won't see the same thing.

Verizon_Support

Hello tuffram1996, we want to help review your signal. So, we can better assist, we will be reaching out via Private Message.

-Sarge

tuffram1996

Haven't gotten anything from customer support.

SynthpopAddict

Private messages (PMs) are here in the forums; they will be under the envelope icon at the top right. If the CS rep somehow didn't message you per their earlier post, you can PM anyone in the forums by going to their picture in one of their posts and use the "send message" button.

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